Please see below directory for inquiries and all other support by departments and office locations.
Contacts by locations:
Contacts by department:
DispatchDepartment is responsible for car pick up,
delivery delays, additional damages inside the auction,
TitlesDepartment is responsible for all missing titles and parts only BOS, obtaining authorization letters, tax ID’s, documents from state DMV’s and other documents necessary for export. Verification if sale documents provided by seller/auction for car are valid for export:
BookingsDepartment is responsible for questions
related to bookings, shipping instructions and
any amendments to BL’s:
Customer ServiceDepartment is responsible for new auction accounts,
issues with current auction accounts,
quotes, new member registration, damages,
purchasing parts, new car purchases
PaymentsDepartment is responsible for locating and applying payments for both car and shipping invoices.
For all issues with payments done directly to auctions.