Please see below directory for inquiries and all other support by departments and office locations.
Contacts by locations:
W8 Shipping - Los Angeles:
24700 S Main St.
Carson
CA 90745, U.S.A
Tel: +1 424 368 8522
W8 Shipping - Warehouse in Linden:
2001 Lower Rd
Linden
NJ 07036, U.S.A.
Tel: +1 973 351 5706
W8 Shipping - Savannah
4895 Old Louisville Rd.
Garden City
GA 31408, U.S.A
Tel: +1 912 966 6820
W8 Shipping - Houston
6101 E Grand Parkway S
Baytown
TX 77523
Tel: +1 830 280 0260
W8 Shipping - Seattle
2102 Milwaukee Way,
Tacoma,
WA 98421
Tel: +1 253 844 2892
Contacts by department:
Dispatch
Department is responsible for car pick up,
delivery delays, additional damages inside the auction,
missing keys:
Titles
Department is responsible for all missing titles and parts only BOS,
obtaining authorization letters, tax ID’s, documents from state DMV’s
and other documents necessary for export. Verification if sale
documents provided by seller/auction for car are valid for export:
Bookings
Department is responsible for questions
related to bookings, shipping instructions and
any amendments to BL’s:
Adding New Cars
Department is responsible for adding new cars
in our system:
Releases
Department is responsible for all containers
releases and related issues:
Loadings
Department is responsible for load planning:
Export documentation
Department is responsible for clearing customs:
Photo
Department is responsible for uploading car
and container pictures in our system:
Customer Service
Department is responsible for new auction accounts,
issues with current auction accounts,
quotes, new member registration, damages,
purchasing parts, new car purchases
Payments
Department is responsible for locating and applying
payments for both car and shipping invoices.
For all issues with payments done directly to auctions.
RORO
Department is responsible for the RORO cargo quotes,
or any issues related to RORO service.
Accounting
Department responsible for all the cargo invoices,
any questions related to storages, late fees or questions
about the invoices.
